Privacy Policy

FBKK Privacy Policy —
Your Data, Our Responsibility

FBKK believes your privacy is a fundamental right. In this Privacy Policy, we clearly state — what information is collected, why it is collected, how it is used, and what steps we take to keep your data secure.

Last updated: January 2026

FBKK Privacy Policy About Us

FBKKBy visiting or using -'s website and platform, you are deemed to have accepted the terms of this Privacy Policy. This Privacy Policy applies to all registered members, guest users, and any individual using FBKK's services.

We comply with applicable data protection laws in Bangladesh and other jurisdictions, as well as international standards. Your Privacy Protecting your data is a core part of our business responsibility, and it is something we never compromise on.

Please note: This Privacy Policy is supplementary to our Terms & Conditions- and together both documents form the complete legal relationship between FBKK and its users.
2

What Information Is Collected

FBKK collects only the information needed to deliver the best gaming experience and ensure platform security. The types of information collected are outlined below:

  • Personal identification information: Full name, date of birth, national ID number, address, and phone number.
  • Contact information: Email address and communication preferences.
  • Financial Information: Bank account details, mobile banking numbers (bKash/Nagad/Rocket), and transaction history.
  • Technical information: IP address, device type, browser information, and operating system.
  • Usage data: Your activity on the platform, gaming history, and session duration.
  • Cookie Information: For browsing preferences, login sessions, and a personalized experience.

We never collect or store your full credit/debit card number or banking PIN.

3

How your data is used

FBKK uses collected information for specific and legitimate purposes. The primary reasons your data is used are:

  • Creating, verifying, and managing your account.
  • Processing deposit and withdrawal transactions.
  • Ensuring platform security and preventing fraud.
  • Offering bonuses and promotions tailored to your preferences.
  • Providing customer service and support.
  • Improving platform performance and enhancing the user experience.
  • Meeting regulatory requirements and complying with legal obligations.
  • Analyzing usage patterns to promote responsible gaming.

We never sell your information to third parties for advertising purposes.

Our Commitment: FBKK uses your information only with your consent and for specified purposes. Any use beyond what is necessary or relevant is against our policy.
4

Data sharing & disclosure policy

FBKK does not share your personal information with third parties — except in the following specific circumstances:

  • Payment providers: Necessary information may be shared with bKash, Nagad, Rocket, or approved payment gateways to process transactions.
  • Legal Obligations: We may be required to disclose information in response to a court order or request from a regulatory authority.
  • Fraud prevention: Cooperation with relevant authorities for cybersecurity or fraud investigations.
  • Technology partners: Technology service providers that support platform operations, all bound by strict confidentiality agreements.

All third-party partners are required to comply with FBKK's privacy standards. Your data is never sold for commercial purposes.

5

Data security measures

FBKK uses industry-leading technology and practices to protect your information:

  • SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
  • Firewall protection: Advanced firewall and intrusion detection systems.
  • Regular security audits: Regular security testing conducted by independent third parties.
  • Restricted access: Only authorized personnel have access to sensitive information.
  • Data Backup: Data protection through an encrypted backup system.

That said, no system is 100% impenetrable. We strongly encourage you to use a strong password and never share your login credentials with anyone.

6

Cookies & Tracking Technologies

FBKK uses cookies and similar technologies to enhance your experience on the platform. The types of cookies used are outlined below:

Cookie Types Purpose Duration
Essential Cookies Login sessions, security & core functionality Deleted at end of session
Preference Cookies Remembering your language, theme, and personal settings 1 year
Analytics Cookies Platform Usage Pattern Analysis 6 months
Security Cookies Fraud Detection & Account Protection 30 days

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to not function properly.

7

Your Rights & Controls

Under FBKK's Privacy Policy, you have the following rights:

  • Right to access your data: You may request to view any information FBKK holds about you.
  • Right to rectification: You may request correction of any inaccurate or incomplete information.
  • Right to erasure: You may request deletion of your data under certain circumstances.
  • Right to restrict processing: You may request that the use of your data be restricted in certain circumstances.
  • Data portability: You may request a copy of your information in a commonly used format.
  • Right to withdraw consent: You may withdraw your consent to data use at any time.

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

8

Data retention period

FBKK does not retain any information beyond what is necessary. Data retention periods by category are as follows:

  • Account Information: For the duration your account remains active and for 5 years after closure.
  • Transaction records: Up to 7 years, as required by legal obligations.
  • Communication records: 2 years after the issue is resolved.
  • Usage logs: Automatically deleted after 90 days.
  • Cookie Data: Based on cookie type (see Section 6).

Once the retention period expires, data is securely deleted or anonymized to remove all identifying information.

9

Privacy of Minors

FBKK strictly prohibits anyone under the age of 18 from using the platform.

  • We do not knowingly collect personal information from anyone under the age of 18.
  • If a minor's account is detected, it is immediately suspended and all associated data is permanently deleted.
  • If parents suspect their child is using FBKK, they should notify our support team immediately.
Warning: FBKK is strictly prohibited for users under 18. We urge parents to monitor their children's internet activity and restrict access to gaming platforms.
10

Policy Updates & Contact

FBKK reserves the right to update this Privacy Policy as needed. In the event of changes:

  • Users will be notified via email or through the platform prior to any significant changes.
  • The date of any changes will always be displayed at the top of this page.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions or concerns regarding the Privacy Policy, please contact our support team. We are always here for you.

Play Responsibly
Gaming is entertainment. Set your limits and reach out to support if you need help.

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FBKK Privacy Core pillars of protection

Your trust is our greatest asset. That is why FBKK makes no compromises when it comes to data protection.

Military-grade encryption

FBKK uses 256-bit SSL/TLS encryption, one of the most advanced encryption technologies in the world. Every transaction and piece of personal information you share is fully secure.

Your data is never sold

FBKK will never sell your personal information to third parties under any circumstances. Your data is used solely to ensure the quality of your service.

Identity Verification Security

Two-Factor Authentication (2FA) prevents unauthorized access to your account, ensuring that only you can log in.

Regular Security Audits

Independent third-party security experts regularly audit FBKK's systems. Any vulnerabilities identified are addressed immediately.

Full Control in Your Hands

You can view, correct, or request deletion of your information at any time. You are the owner of your data.

24/7 privacy support

For any privacy-related questions or concerns, our support team is always ready to help. Expect fast and effective resolutions.

For Safe Gaming Choose FBKK

Glad our Privacy Policy gives you confidence? FBKK is always committed to protecting your information. Register for free right now and enjoy thousands of games — in a completely safe and transparent environment.

Registration is free. Your information is fully protected. 18+ only.

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